Useful Documents and Information | Bank of St Helena Ltd

Useful Forms and Documents

For further information, contact us on customerservices@sainthelenabank.com

Completed Application Forms must be returned to the Bank, either in the main branch, remote banking sites or kiosks. Click here for opening hours.

If you’re interested in seeing our Banking Brochures, click here.

TELLER SERVICES

Please be advised the Bank does not accept these completed instructions via email

Account Transfers

Single

Form for transferring money from one account to another

Account Transfers

Multiple

Form for making up to 25 transfers from your account

Paying-in Slip

SHP

Form for paying in cash in St Helena Pounds (SHP)

Paying-in Slip

GBP

Form for paying in cash in UK Pound Sterling (GBP)

Cash Withdrawal

Form for withdrawing cash from your account

Authorisation Form

Form to authorise a third party to undertake transaction on your behalf

PERSONAL ACCOUNT FORMS

Service Terms and Conditions

New Account Application

Individual Application Form

To be used for opening a new Current Account for an Individual

Apply for an Individual Account Online

Apply for a new Individual Account using our Online Form. All Online applications require a signature and Photo ID.

Joint Application Form

To be used for opening a new Joint Current Account

Apply for a Joint Account Online

Apply for a new Joint Account using our Online Form. All Online applications require a signature and Photo ID.

Minor Application Form

To be used for opening a new Current Account for a Minor

Account Package Application (Individual)

Account Package Application

For existing individual account holders opting for a new Account Package

Local Debit Card Appendix

To be used when applying for a FREE Local Debit Card on your Account

Online Banking Appendix*

To be used when applying for Online Banking service on your Account(s)

Apply for an Individual Package Online

Apply for a Package using our Online Form. All Online applications require a signature and Photo ID.

Account Package Application (Joint)

Account Package Application

For existing joint account holders opting for a new Account Package

Local Debit Card Appendix

To be used when applying for a FREE Local Debit Card on your Account

Online Banking Appendix*

To be used when applying for Online Banking service on your Account(s)

Apply for a Joint Package Online

Apply for a Package using our Online Form. All Online applications require a signature and Photo ID.

*For Premium Customers only

BUSINESS ACCOUNT FORMS

Service Terms and Conditions

New Account Application

To be used for new account opening for Business, Organisation or Charity Account

Apply for a Business Account Online

Apply for a new Business Account using our Online Form. All Online applications require a signature and Photo ID.

Account Package Application

For existing account holders opting for a Business Account Package on their Account

Local Debit Card Appendix

To be used when applying for a Local Debit Card on your Business Account

Online Banking* Appendix

To be used when applying for Online Banking service on your Business Account

Cheque Book* Appendix

To be used when applying for a Cheque Book on your Business Account

Apply for a Business Package Online

Apply for a Package using our Online Form. All Online applications require a signature and Photo ID.

*For Standard and Premium Customers only

St Helena Pay Service Application

To be used when opting to provide the St Helena Pay Service to your customers at your Business Establishment

St Helena Pay Service

Terms and Conditions

PERSONAL AND BUSINESS PACKAGE AMENDMENT / ACCOUNT CLOSING

Package Amendment

To be used when you require a change to your account package

Amend your Package Online

Amend your package using our Online Form. All Online applications require a signature and if you require Online Banking, you will need Photo ID

Local Debit Card Replacement

To be used when requesting a replacement Local Debit Card

Close Account Form

To be used when wanting to close your account

SAVINGS ACCOUNT OPENING FORMS

Account Terms and Conditions

Child Bond

Account Opening Form

Package Application Form

Supporting Information

New Life

Application Form

Supporting Information

Term Savings

Change an Existing Account

Change an Existing Account - Individual

Change an Existing Account - Joint

Open a New Term Savings Account

Application Form

Individual

Application Form

Joint

Application Form

Minor

Application Form

Business/Organsation

Supporting Information

EVERYDAY BANKING

Direct Debits

Customer Terms and Conditions

Customer Mandate Forms

Customer Mandate Amendment

Customer Cancellation Form

Billing Organisation Terms and Conditions

Direct Debit Service Registration Form

Standing Order

New Standing Order

Standing Order Amendment

Standing Order Cancellation

Cheque

Terms and Conditions

Application Form

Pay-in Itemisation

Information for Drawers

Information for Acceptors

Foreign Exchange

Issues Surrounding Foreign Exchange

Account Detail Additions and Amendments

Change Customer Details

Communications Preferences

Account Claims Form

Per Pro Signatory Authority

Close Account Form

LENDING

Personal Lending

Terms and Conditions

Secured/Unsecured Personal Loan

Secured Housing Loan

Commercial Lending

Terms and Conditions

Sole Trader or Partnership Application

Companies and other Registered Organisations Application

How Your Loan Works

How your Loan Works

Business Loan Guide

Understanding Overdrafts

Loan Calculator

Cash Flow Template

INTERNATIONAL PAYMENTS

UK Beneficiary Form

Outside of UK Beneficiary Payment

COMMUNITY PROJECTS FUND

Community Projects Fund

REPORT AN ISSUE

Customer Complaints Form

FINANCIAL REPORTS

Directors Report and Audited Financial Statement. Signed copied may be inspected in any office.

RECRUITMENT

Please note the Bank of St Helena does not process application forms received unsolicited, i.e. where there is no advertised vacancy.