Title of the document Online Banking Log-In
On 1st December 2022 we celebrated
5 years of Local Debit Cards


Local Debit Cards are a part of the Bank’s St Helena Pay Service and are available free of charge to all customers and give our Personal and Business customers an improved banking experience.

Benefits of Banking by Card

Pay the Easy Way – Use you Local Debit Card for quick and easy payments.

Save Time – Eliminate the need to queue for cash, cut down on the time it takes to write cheques.

Go Paperless – Save the environment, support the green initiatives.

Get Cash – Cashback services from participating merchants.

Card Transactions

The transactions you will be able to undertake using your Local Debit Card include:


Use your Local Debit Card to make payment for goods or services purchased from any participating business.


Participating establishments can offer cashback to their customers making payment by card.


Just as you pay automatically for goods or services using your Debit Card, participating business can also refund your payment automatically to your account should you return any goods to them. 


This card feature will allow you and your service provider to set aside an agreed amount to reserve the services requested, e.g. a deposit for travel bookings.

Telephone Card Services

Local Debit Card holders have access to our automated telephone support line on (+290) 25335. Using this service you can:

  • Activate your new Local Debit Card, setting your unique PIN and Memorable Security Number
  • Check your real-time bank balance at any time
  • Change your PIN and Security Number
  • Report your card Lost or Stolen.  This will block your card to prevent unauthorised use
Information you will need to access the service:
  • Debit Card Number (16 digit number)
  • Bank Account Number (the first 4 digits – these usually end in 002, 003 etc)
  • Date of Birth (xx / xx / xxxx)
  • Card Security Number (6 digit number)

Click here for full ‘How to use Telephone Card Services’.

Monitor your Transactions with Online Banking

Customers with Online Banking can monitor and track their card transactions and view up to two years of account history. Click here for more information. 

How to Register

Apply for a Local Debit Card

Anyone can apply for a Local Debit Card for their Personal or Business Current Accounts for free.

For further information, contact us on customerservices@sainthelenabank.com

Completed forms must be returned to the Bank, either in the main branch, remote banking sites or kiosks. Click here for opening hours

Applying from Ascension Island

Ascension customers can contact the Ascension Branch on (+247) 66123 or AscBranch@sainthelenabank.com to apply for their Local Debit Card. Cards will be sent via mail ship or flights and will be subject to application deadlines.

Apply Online for your Local Debit Card

Account Features Application

Download Individual Account Features Application

To apply for your Local Debit Card and other features

Download Joint Account Features Application

To apply for your Local Debit Card and other features

Download Business Account Features Application

To apply for your Local Debit Card and other features
Do you need to replace your Local Debit Card?

Apply for Replacement Local Debit Card Online

Download Replacement Local Debit Card Application

Local Debit Cards can be used at any of the following establishments offering the St Helena Pay Service:

(click here to download the full list [St Helena only])

Please note, Local Debit Cards can be used to withdraw from and pay-in to accounts at all Bank of St Helena Branches and Kiosks


Rose & Crown Ltd – Market Street

The Hive (Rose & Crown) – Market Street

Moonbeams (Rose & Crown) – Market Street

The Arch Shop (Rose & Crown) –  Grand Parade

Queen Mary Store – Napoleon Street

Victoria Store – Ladder Hill Corner

Barracks Warehouse (Queen Mary Store) – Barracks Square

St Helena Insurance Agency (Solomon & Company) – Malabar Building

Shipping & Travel (Solomon & Company) – Malabar Building

DIY Store (Solomon & Company) – Main Street

Greenlands (Solomon & Company) – Market Street

The Star (Solomon & Company) – Main Street

Special Orders Centre (Solomon & Company) –  Main Street

Solomon’s Cash Office (Solomon & Company) – Main Street

Warrens Wholesale (Solomon & Company) – Narrabacks

Jamestown Fuel Station (Solomon & Company) – Narrabacks

Sure South Atlantic Ltd – Bishops Rooms, Main Street

Grocery Shop (WA Thorpe & Sons) – Market Street

Thorpe’s Accounts (WA Thorpe & Sons) – Market Street

Thorpe’s Wholesale (WA Thorpe & Sons) – Market Street

Tinkers (WA Thorpe & Sons) – Market Street

Emporium (WA Thorpe & Sons) – Napoleon Street

SHG Customs – Freight Terminal

SHG Immigration – Freight Terminal

SHG Post & Customer Services – Post Office

SHG Health – Pharmacy

The St Helena Coffee Shop – The Wharf

Get Carters – The Mule Yard

Saint Sizzler – Grand Parade

New Horizons – Grand Parade

Anne’s Place – Castle Gardens

Mantis Hotel – Main Street

Pura Vida Beauty Salon – Association Hall, Main Street

Serena’s Gift Shop – Main Street

Essence Beauty Salon – The Cellar, Consulate Hotel

Bliss – The Cellar, Consulate Hotel

Arts and Crafts Shop – The Canister

The Inkwell Bookshop – Napoleon Street

CJ Collections – Napoleon Street

Atlantic Outpost – Napoleon Street

Annie’s Launderette – Upper Napoleon Street

Options – Market Street

Atlantic Store – Market Street

The Standard Bar – Market Square

Charm Beauty – Nosegay Lane

Dan’s Baked Goods – Nosegay Lane

St Helena Growers – Jamestown Market

Island Images Sandwich Bar – Jamestown Market

GK Crafts – Jamestown Market

G-Unique Designs – Jamestown Market

DPS (St Helena) – Jamestown Market

Atlantic Appliances – Jamestown Market

Blue Lantern – Narrabacks

Benji’s Store – Upper Jamestown

JJZ Retail – Upper Jamestown

MTB’s Shop – Upper Jamestown

Half Tree Hollow / Ladder Hill

A&D’s Mini Mart – Wirebird Drive

MTBs Pick & Pay – Clinic Drive

SydneRays – Cow Path

Andy’s Shop – Nr Evergreen Tree

HTH Fuel Station (Solomon & Company) – Nr Salvation Army Hall

HTH Supermarket (Solomon & Company) – Nr Salvation Army Hall

Joshie’s Road Side Drop-In – Nr Salvation Army Hall

Tasty Bites – Ladder Hill

Rosie’s Taste 4 Life – Ladder Hill

Beauty Spot – Ladder Hill

St Pauls

Richard’s Travel Lodge – Emirates Way

Philip John’s Shop – Near St Paul’s Cathedral

PEAKS – Sawmill – Near St Paul’s Cathedral

Scipione Racing – Merrimen’s Forest

McDaniel’s Shop – Cleugh’s Plain

McDaniel’s Complex Quarry – Donkey Plain Quarry, New Ground

Essentials – Thompson’s Hill

Alarm Forest

Somerville Store – Seaview

St Helena Distillery


Supermarket (Solomon & Company) – Silver Hill


Longwood Supermarket (Rose & Crown) – Longwood Green

Longwood Hardware (Rose & Crown) – Longwood Green

Shanicars – Longwood Avenue

St Helena Golf Club – Near Piccolo Hill


St Helena Airport – Check-In

Rose & Crown Duty Free and Cafe – Departures Terminal

SHG Customs – Arrivals Terminal

SHG Immigration – Arrivals Terminal

mobile businesses


Aaron’s Adventure Tours

Oceano Xtreme (Water Sports)

Ascension Island

Chandlery Mini Market – Georgetown

The Post Office – Georgetown

Glamour Plus – Georgetown

AIG Warehouse – Georgetown

SURE South Atlantic Ltd – Georgetown

A&P’s Gift World – Georgetown

G-Unique – Georgetown

Treasure – Georgetown

NAAFI Shop and Pub – Travellers Hill

AIG Fuel Station – One Boat

JAMS – Two Boats Village

Two Boats Club – Two Boats Village

Contact Us

(+290) 22390