We observe a strict adherence to confidentiality in handling your personal details and will not release your personal details to any third party without your written consent except where:
We will not give your name and address to third-parties for marketing purposes.
We will only give account details and information over the telephone or via any online banking arrangement if our security screening has been met. Should you choose to contact us via email and request communication through this format, it is understood that this will be at your own risk. The Bank is not liable for any disclosure of customer information and subsequent actions that may arise from using this format.
Unless we have made other specific and documented arrangements, all changes to your customer details or instructions for the operation of your account must be made to our office in writing carrying a valid signature. Please contact us if you would like to know more about these arrangements.
The Bank adheres to best practice with regard to data protection of our customers’ personal and financial information.
The personal information you give us will be treated in confidence and will not be disclosed to any third parties except where permitted by law or where your consent has been received (see above). Under our adherence to best practice in privacy and data protection, a customer’s information will be held on our systems and may be used in the following ways:
See also the Bank’s Customer Data Security Guidance.
What is a Cookie?
A cookie is a small text file that is placed on your computer (or other device such as iPads) by websites that you visit. They are widely used in order to make websites work and to improve browsing experiences. Cookies are also used in order to provide information to website owners and their partners in order to analyse website use and to tailor advertising.
Some of the advertisers and web analytics organisations we work with also place cookies on your computer via our website in order to tailor advertising that you see on other websites and to help us analyse the effectiveness of our online marketing.
You can disable these cookies at any time by clicking ‘Cookie Settings’ in the bottom right-hand corner and selecting ‘Decline’. Alternatively, you can click ‘Cookie Settings’ again in the banner and tailor your preferences through the tick boxes.
Please be advised you may not be able to use some of the features on our website(s) without some of the cookies. Please see our website and Online Banking website terms and conditions for cookie requirements and required compliance.
The default cookie setting for any browser is to accept all website cookies. Upon entering the site a banner will appear at the bottom of the website requesting to either accept or decline cookies. By clicking ‘Cookie Setting’ you can tailor your preferences for cookies if you do no want to accept them all.
If you have an enquiry about the information we hold about you, please contact us using the information below.
|wpl_user_preference||sainthelenabank.com||WP GDPR Cookie Consent Preferences||1 year||HTTP|
|_ga||sainthelenabank.com||Google Universal Analytics long-time unique user tracking identifier.||2 years||HTTP|
|_gid||sainthelenabank.com||Google Universal Analytics short-time unique user tracking identifier.||1 days||HTTP|
|_wpfuuid||sainthelenabank.com||Online Forms||11 years||---|