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Local Debit Card

Local Debit Card Services

Local Debit Cards are available to all customers, free of charge. They are a part of the Bank’s Account Package Service, giving our Personal and Business customers an improved banking experience.

Benefits of Banking by Card

Pay the Easy Way – Use you Local Debit Card for quick and easy payments.

Save Time – Eliminate the need to queue for cash, cut down on the time it takes to write cheques.

Go Paperless – Save the environment, support the green initiatives.

Get Cash – Cashback services from participating merchants.

Card Transactions

The transactions you will be able to undertake using your Local Debit Card include:

SALES

Use your Local Debit Card to make payment for goods or services purchased from any participating business.

CASHBACK

Participating establishments can offer cashback to their customers making payment by card.

REFUNDS

Just as you pay automatically for goods or services using your Debit Card, participating business can also refund your payment automatically to your account should you return any goods to them. 

PRE-AUTHORISATION

This card feature will allow you and your service provider to set aside an agreed amount to reserve the services requested, e.g. a deposit for travel bookings.

Telephone Card Services

Local Debit Card holders have access to our automated telephone support line on (+290) 25335. Using this service you can:

  • Activate your new Local Debit Card, setting your unique PIN and Memorable Security Number
  • Check your real-time bank balance at any time
  • Change your PIN and Security Number
  • Report your card Lost or Stolen.  This will block your card to prevent unauthorised use
Information you will need to access the service:
  • Debit Card Number (16 digit number)
  • Bank Account Number (the first 4 digits – these usually end in 002, 003 etc)
  • Date of Birth (xx / xx / xxxx)
  • Card Security Number (6 digit number)

Click here for full ‘How to use Telephone Card Services’.

Monitor your Transactions with Online Banking

Customers with Online Banking can monitor and track their card transactions and view up to two years of account history. Click here for more information. 

How to Register

Apply for a Local Debit Card

Anyone can apply for a Local Debit Card for their Personal or Business Current Accounts for free.

For further information, contact us on customerservices@sainthelenabank.com

Completed forms must be returned to the Bank, either in the main branch, remote banking sites or kiosks. Click here for opening hours

 
Applying from Ascension Island

Ascension customers can contact the Ascension Branch on (+247) 66123 or AscBranch@sainthelenabank.com to apply for their Local Debit Card. Cards will be sent via the MV Helena and will subject to application deadlines.

Terms and Conditions

For Applicants who do not have an Account Package

Although Local Debit Cards are free of charge, you will still need to apply for a package. Each customer is allowed one package, however, this is subject to their account type. If you have both an individual and a joint account, you will have one package for your individual account(s) and one package for your joint account(s).

Please ensure you only complete the information applicable to the application you are applying for – if you are applying for an individual account package, please only list your individual accounts in the application.

Please complete both Package Application and Local Debit Card Appendix.

Note – If you would like to apply for a Premium Package (£2/month) with Online Banking along with your Card, you will need to also complete the Online Banking Appendix to submit with this application (you will not have to complete another Package Application). Click here for Online Banking page.

Package Application Individual

Local Debit Card Appendix Individual

Package Application Joint

Local Debit Card Appendix Joint

Package Application Business

Local Debit Card Appendix Business

For Applicants who already have an Account Package

If you have a package, all you need to do is complete the Local Debit Card (Appendix) Application and your Package Amendment Form where you will need to tell us what you would like to change on your package – in this instance, you are requesting to add a Local Debit Card to your account package.

Please note – the Amendment Form can also be used to request a replacement card

Local Debit Card Details Individual

Local Debit Card Details Joint

Local Debit Card Details Business

Amendment Form

Local Debit Cards can be used at any of the following establishments:

(click here to download the full list)

Ascension Island customers can use their Local Debit Card at the Bank for Cash Withdrawal and Pay-in Transactions. 

Jamestown

Rose & Crown Ltd

Market Street

Rose & Crown Ltd – The Hive

Market Street

Rose & Crown Ltd – The Arch Shop

Grand Parade

Rose & Crown Ltd – Moonbeams

Market Street

Queen Mary Store

Napoleon Street

Victoria Store

Ladder Hill Corner

QMS Barracks Warehouse

Barracks Square

Sure South Atlantic Ltd

Bishops Rooms, Main Street

WA Thorpe & Sons Ltd – Grocery

Market Street

WA Thorpe & Sons Ltd – Tinkers

Market Street

WA Thorpe & Sons Ltd – Emporium

Napoleon Street

WA Thorpe & Sons Ltd – Accounts

Market Street

St Helena Growers

Jamestown Market

Serena’s Gift Shop

Main Street

Get Carters

The Mule Yard

The Inkwell – Bookshop

Napoleon Street

Mantis Hotel

Main Street

SHG Customs

Freight Terminal

SHG Post & Customer Services

Post Office Building

SHG Health

Pharmacy

Dovers Ltd – Little Saints Shop

Association Hall, Main Street

Essence Beauty Salon

The Cellar, Consulate Hotel

Anne’s Place

Castle Gardens

Island Images – Sandwich Bar

Jamestown Market

Benji’s Store

Upper Jamestown

GK Crafts

Jamestown Market

G-Unique Designs

Jamestown Market

JJZ Retail

Upper Jamestown

Solomons & Company Plc

St Helena Insurance Agency
Malabar Building

Solomons & Company Plc

Shipping & Travel
Malabar Building

Solomons & Company Plc

DIY Store
Main Street

Solomons & Company Plc

Greenlands
Market Street

Solomons & Company Plc

The Star
Main Street

Solomons & Company Plc

Special Orders Centre
DIY, Main Street

Solomons & Company Plc

Cash Office
Main Street

Solomons & Company Plc

Warrens Wholesale
Narrabacks

Solomon & Company Plc

Jamestown Fuel Station
Narrabacks

Half Tree Hollow

SydneRays

Cow Path

Cutting Edge

ESH Business Park, Ladder Hill

Rosie’s Taste 4 Life

Ladder Hill

Andy’s Shop

Nr Evergreen Tree

Solomon & Company Plc

HTH Fuel Station

Solomon & Company Plc

HTH Supermarket

Beauty Spot

ESH Business Park, Ladder Hill

Joshie’s Road Side Drop-In

Near Salvation Army Hall

MTBs Pick & Pay

Clinic Drive

Tasty Bites

Ladder Hill

Longwood

Rose & Crown Ltd – Supermarket

Longwood Green

Rose & Crown Ltd – Hardware

Longwood Green

Rose & Crown Ltd – Duty Free

St Helena Airport

The Bake House

Blackfield

V2 Paradise

Longwood Gate

SHG Customs

Airport Arrivals Terminal

St Helena Airport

 

St Pauls

Philip Johns Shop

Near St Paul’s Cathedral

McDaniel’s Shop

Cleugh’s Plain

McDaniel’s Complex – Quarry

Donkey Plain Quarry, New Ground

ALARM FOREST

Somerville Store

Seaview

 

Levelwood

Solomon & Company Plc

Silver Hill Supermarket

 

Sandy Bay

WA Thorpe & Sons Ltd – Grocery

Sandy Bay

Contact Us

(+290) 22390

customerservices@sainthelenabank.com