Local Debit Cards are a part of the Bank’s St Helena Pay Service and are available free of charge to all customers. They are a part of the Bank’s Account Package Service, giving our Personal and Business customers an improved banking experience.
Pay the Easy Way – Use you Local Debit Card for quick and easy payments.
Save Time – Eliminate the need to queue for cash, cut down on the time it takes to write cheques.
Go Paperless – Save the environment, support the green initiatives.
Get Cash – Cashback services from participating merchants.
The transactions you will be able to undertake using your Local Debit Card include:
Use your Local Debit Card to make payment for goods or services purchased from any participating business.
Participating establishments can offer cashback to their customers making payment by card.
Just as you pay automatically for goods or services using your Debit Card, participating business can also refund your payment automatically to your account should you return any goods to them.
This card feature will allow you and your service provider to set aside an agreed amount to reserve the services requested, e.g. a deposit for travel bookings.
Local Debit Card holders have access to our automated telephone support line on (+290) 25335. Using this service you can:
Customers with Online Banking can monitor and track their card transactions and view up to two years of account history. Click here for more information.
Anyone can apply for a Local Debit Card for their Personal or Business Current Accounts for free.
For further information, contact us on customerservices@sainthelenabank.com
Completed forms must be returned to the Bank, either in the main branch, remote banking sites or kiosks. Click here for opening hours.
Ascension customers can contact the Ascension Branch on (+247) 66123 or AscBranch@sainthelenabank.com to apply for their Local Debit Card. Cards will be sent via the MV Helena and will be subject to application deadlines.
Although Local Debit Cards are free of charge, you will still need to apply for a package. Each customer is allowed one package, however, this is subject to their account type. If you have both an individual and a joint account, you will have one package for your individual account(s) and one package for your joint account(s).
Please ensure you only complete the information applicable to the application you are applying for – if you are applying for an individual account package, please only list your individual accounts in the application.
Please complete both Package Application and Local Debit Card Appendix.
Note – If you would like to apply for a Premium Package (£2/month) with Online Banking along with your Card, you will need to also complete the Online Banking Appendix to submit with this application (you will not have to complete another Package Application). Click here for Online Banking page.
If you have a package (Basic, Standard or Premium), all you need to do is complete the Local Debit Card (Appendix) Application and your Package Amendment Form where you will need to tell us what you would like to change on your package – in this instance, you are requesting to add a Local Debit Card to your account package.
Rose & Crown Ltd – Market Street
The Hive (Rose & Crown) – Market Street
Moonbeams (Rose & Crown) – Market Street
The Arch Shop (Rose & Crown) – Grand Parade
Queen Mary Store – Napoleon Street
Victoria Store – Ladder Hill Corner
Barracks Warehouse (Queen Mary Store) – Barracks Square
Sure South Atlantic Ltd – Bishops Rooms, Main Street
Grocery Shop (WA Thorpe & Sons) – Market Street
Thorpe’s Accounts (WA Thorpe & Sons) – Market Street
Thorpe’s Wholesale (WA Thorpe & Sons) – Market Street
Tinkers (WA Thorpe & Sons) – Market Street
Emporium (WA Thorpe & Sons) – Napoleon Street
Get Carters – The Mule Yard
Mantis Hotel – Main Street
Serena’s Gift Shop – Main Street
The Inkwell Bookshop – Napoleon Street
CJ Collections – Napoleon Street
SHG Customs – Freight Terminal
SHG Post & Customer Services – Post Office
SHG Health – Pharmacy
Essence Beauty Salon – The Cellar, Consulate Hotel
Bliss – The Cellar, Consulate Hotel
Anne’s Place – Castle Gardens
Atlantic Store – Market Street
St Helena Growers – Jamestown Market
Island Images Sandwich Bar – Jamestown Market
GK Crafts – Jamestown Market
G-Unique Designs – Jamestown Market
Benji’s Store – Upper Jamestown
JJZ Retail – Upper Jamestown
St Helena Insurance Agency (Solomon & Company) – Malabar Building
Shipping & Travel (Solomon & Company) – Malabar Building
DIY Store (Solomon & Company) – Main Street
Greenlands (Solomon & Company) – Market Street
The Star (Solomon & Company) – Main Street
Special Orders Centre (Solomon & Company) – Main Street
Solomon’s Cash Office (Solomon & Company) – Main Street
Warrens Wholesale (Solomon & Company) – Narrabacks
Jamestown Fuel Station (Solomon & Company) – Narrabacks
MTBs Pick & Pay – Clinic Drive
SydneRays – Cow Path
Andy’s Shop – Nr Evergreen Tree
HTH Fuel Station (Solomon & Company) – Nr Salvation Army Hall
HTH Supermarket (Solomon & Company) – Nr Salvation Army Hall
Joshie’s Road Side Drop-In – Nr Salvation Army Hall
Tasty Bites – Ladder Hill
Cutting Edge – Ladder Hill
Rosie’s Taste 4 Life – Ladder Hill
Beauty Spot – Ladder Hill
Philip John’s Shop – Near St Paul’s Cathedral
PEAKS – Sawmill – Near St Paul’s Cathedral
McDaniel’s Shop – Cleugh’s Plain
McDaniel’s Complex Quarry – Donkey Plain Quarry, New Ground
Somerville Store – Seaview
Supermarket (Solomon & Company) – Silver Hill
Longwood Supermarket (Rose & Crown) – Longwood Green
Longwood Hardware (Rose & Crown) – Longwood Green
DPS (St Helena) – Longwood Gate
St Helena Airport – Check-In
Rose & Crown Duty Free
SHG Customs – Arrivals Terminal
customerservices@sainthelenabank.com