Direct Debit payments are a way of paying bills automatically. It differs from a Standing Order in that the amount is variable, according to the bill amount, and in that the debit action is initiated by the Billing Organisation.
In essence, to use Direct Debits, the customer gives authority to the Bank to pay bills automatically from their account. The customer can withdraw this authority at any time, but the Bank will settle from the customer’s nominated account and make payments based on the bills presented by the Billing Organisation.
The service contains a number of protections which ensure that:
If you have any queries about the operation of the Direct Debit Service, please contact us on customerservices@sainthelenabank.com.
Participants in the scheme are:
*Mandate forms are to be submitted to the Billing Organisation.
