A Tourist card application is an online application only, and digital cards are issued immediately following your successful registration. You will be prompted to activate your card during your registration and your digital card will be available to use in 24 hours.
|POS Transactions (Cumulative limit per day)
|Maximum Amount per Card Load (Cumulative limit per day)
|Maximum card balance (GBP)
When requiring cash, you can request cashback at locations offering the Cashback Service with St Helena Pay. Please be advised, cashback eligibility and amounts vary per business – please speak to a sales assistance for cashback details at the business outlet.
Alternatively, card holders can visit the Bank of St Helena Branch or Remote Banking Sites for cashback, but this will incur a charge, please refer to the fees section above.
Please be advised, cashback can only be given in multiples of £5.
There are no ATMs on St Helena Island or Ascension Island.
The last seven days of transaction history can be viewed via the Mobile App, for a full list of transaction history you will need to access your account using the Tourist Card Online Portal.
Merchant card payments will always be made in the local currency, St Helena Pounds (SHP). Currency exchange rates will not apply.
The easiest way is to use our Tourist Card mobile app. This will clearly show what your remaining balance is in the GBP currency.
Use the Tourist card unload feature, available to use within your Tourist Card Online Portal. Remaining card balances can be unloaded to the card used to load and top up the tourist card. You will be prompted for your Tourist card PIN to initiate the unload, and then your international card verification value (CVV), which can be found on the back of your card (3 digits).
The Tourist Card will automatically become inactive after three months of inactivity. If you return to the island after this time you are eligible to apply for a new card.